Shipping policy
Shipping Policy
Processing Time All orders are processed and prepared for shipping within 1–3 business days after payment. In rare cases during busy periods, it may take up to 5 business days.
Shipping Method We fulfill all orders through reliable AliExpress suppliers. Your LED mask is shipped directly from the supplier’s warehouse to your address.
Estimated Delivery Times Delivery times vary depending on your location and the shipping method chosen by the supplier:
- United States: 8–20 business days
- Canada: 10–22 business days
- Europe: 10–25 business days
- United Kingdom: 9–20 business days
- Australia & New Zealand: 12–28 business days
- Rest of the World: 15–35 business days
These are average estimates. Some orders may arrive faster, while others can take longer due to customs processing or local postal services.
Tracking You will receive a tracking number via email once your order is shipped. You can track your package using the link provided. Please note that tracking information may not update immediately and can take 24–72 hours to become active.
Shipping Costs Shipping cost is calculated automatically at checkout based on your location and the supplier’s available methods. Some products may offer free shipping.
Important Notes
- Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by customs, holidays, or local delivery services.
- For international orders, you may be responsible for any customs duties, import taxes, or VAT fees applied by your country. These charges are not included in the product price or shipping cost.
- If your package is lost or significantly delayed, please contact us with your order number so we can assist you.
Questions? If you have any questions about shipping, feel free to contact our customer support team. We’re here to help!